We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||15-45 Business days|
|Central & South America||15-45 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (52)
4 Stars (15)
3 Stars (0)
2 Stars (0)
1 Star (0)
Excelente! Súper bien . Recomendado
Perfect, just as it says in the description
Product as described. Very fast delivery!!! Arrived in 4/5 days. I recommend.
Great mat, arrived in a week
Great rug, odorless, came very quickly!
responsible seller, I recommend
very nice and good quality, store is very nice and responsive. happy to recommend! the delivery took longer than anticipated but only due to international post office issues and covid 19 regulations
I'm very happy! The rug came in literally three days! The seller shipped the next day after payment. Satisfied with the quality, came in a convenient Case! I definitely recommend
Super rug! Thank!
Order has arrived within 2 days to Ukraine
It came quickly, in 5 days.
I am buying the third one as a gift, everyone really likes it!
The product arrived very quickly
Very practical. Padded and easy to clean
Looks great, no smell, good package
The product is perfect and comes soon. I like it very much. Thank you very much!
Great and good quality mat.
Delivered quickly enough. The quality is great, thank you!
I liked the mat myself, I expected it worse-I thought it would be Unbent and light as a foam. But he's going so tight. The color is not white, but cream yellowish. I shoot the star for coming in a torn bag, all in tangled threads near the lock (with the root torn lock-zipper, naturally not fastened, it is impossible now to store and carry in a native bag ..)
All great, perfect thickness, non-slip on both sides, nice drawing and in 2 days at home!
Great playmat! Fast shipping!
Very good! Good quality, fast shipping in Spain. It's a couple of cm less but well, it's not remarkable because the truth is, it's beautiful. Good communication with the store.
Excellent quality, the mat came in a case, delivery to KhMAO in a week.
Great quality! as described.
Fast shipping! Great mat!
Feels good, looks as described
It's super, thank you.
great product and very fair and kind store. very pleased and happy with the product. thanks!!
Fast shipping. Received item within 3 business days in CA.
is just like my pal wanted. thanks!
maybe not the lowest price for , but the best quality for sure
That can be cosidered a really inexpensive in comparison to other offers. Thanks to the seller!
New has an astonishing quality. I've checked ot alread :-)
Such an inexpensive is great! Best webstore ever!
Great quality + fast shipping and delivery time. I really satisfied.
Thanks a lot!
Wow, it actually amazing. I highly recommend it!
reviews show that it's a nice item, and the seller is also awesome
Received within a couple of weeks, recommend this store.
for such a low cost has a surprisingly high quality
Thanks a lot to store!!
Thanks for the work, everything came in good quality, I'll rate 5 stars.