We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||15-45 Business days|
|Central & South America||15-45 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (34)
4 Stars (9)
3 Stars (0)
2 Stars (0)
1 Star (0)
I arrive fast and in good condition
The toy is cool. Delivery mega fast.
It's super pretty, though it takes too long to get through the COVID it's luxury!!
Cool toy, bright, pleasant to the touch In Omsk came in less than 20 days
Very soft, quality,, super fast delivery.
Super fast, it takes only 6 days to arrive. The quality is very good, soft, just like in the photo or even prettier. I loved it!
Lovely, soft and fast shipping
Thank you so much for fast shipping!
I arrive just on the indicated date, I need to try
A wonderful toy, very soft, but pleasant to the touch ... the goods were delivered home for free ...
I have chosen the 30 cm one, the smallest one but it's okay, it's super soft and comes in handy. I ordered 2, one is for a gift and that is why it is not in the photo, because it is already prepared. I keep the other one, plus the shipping has been relatively fast and I'm very happy
cool, soft, very nice, super!
Very cool product. 10 out 10!!
The best thing about this item is its undeniably high quality
It was exactly what I ordered. thanks so much
Really glad they have it for sale. Met all my expectations!
Met all my expectations, thanks!
Thank you, very quick shipping. my just perfect!!
my new is exactly what I expected!
arrived safe and sound. looks great.
all as described. insanely satisfied. really thanks!
is awesome, you have my 100% positive feedback
With such a discount, is just what i was looking for
Beautiful soft and good size super good
Very well made !
with or without a discount is freat value for money
is resonable priced and store is really nice in general
I've purchased on sale and the quality is amazing
ordered a new recently - i've bought it before already, but liked it lots and decided to go for it again
I should say the product looks exactly as in pictures. Thank you very much!
even better than the picture. totally recommend this !
I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!
Thank you for help! It's amazing!
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
my deepest thanks to the seller for setting the best price for . it means the world to me!
Good quality ! There is a protection to avoid damage, the product is well packaged. Thank u!
I really like this . very beautiful. Thnx!!
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!