We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||15-45 Business days|
|Central & South America||15-45 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (30)
4 Stars (7)
3 Stars (0)
2 Stars (0)
1 Star (0)
very fast shipping, the quality looks good. I haven't used it with the baby yet. I just found it a little complicated to put in the bag. but otherwise 5 * after using, I give feedback again
Alles okay, danke.
delivery in 8 days to Izhevsk! the ergonomic backpack is good! I will add pictures
Great backpack. The child likes it. Advise!
Quality is good. Delivery fast to the house.
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
reviews indicate it's a fairly good item. totally agree, i am happy with the purchase
I am really thankful to the store for setting such a good price for
Outstanding quality of !
Product exactly as described! Thank you very much!
happy with the :-)
just what i was needing. glad i stumbled upon
Everything is ok. Thnx!
Thanks to the free shipping option, I saved quite a lot on the purchase and made a good deal
Glad I could find a online, recommend
recommend the :)
Received. Thank You Very Much. Beautiful and not expensive .
Best online is a generous offer. the webstore is lovely!
is of an excellent quality, just as expected
nice quality for the money paid
As the picture, delivery to Sochi in a week! Recommend))
The is one of the best. Thanks!
I like it very much
As the picture. The quality is good and arrived really fast. Great work!
The quality is good, but the baby does not like the no, very wide between the legs
Buying online has never been more satisfying. Terrific store!
The product corresponds the description superb ! Hope will use it longer :)
Backpack advised, ordered and not disappointed! Qualitatively made, going in the purse, brought the courier! I will recommend to mommy girlfriends
I Love it
Beautiful ergo backpack. Sew neatly, there are instructions for use. Chose local delivery as a result the period was 2 days (Courier). Recommend
The goods got lost on the way here, but returned the money without problems. Thank the store.
Sent quickly, delivery took 2 weeks. Fabric quality is good, sewn well. Of the cons-the lock on the pocket diverted, had to repair, the color turned out to be darker than in the photo when ordering
The fabric looks really good, I am delighted with my purchase! I can not wait to try it with my baby!
I'm delighted. I was waiting very much) Now you can not be afraid to go somewhere without a stroller) the daughter weighs 8,5 kg, with the sling is not noticeable at all.‼Dear moms this ergorytok is designed for netok at least 4 months, better from 6. if you want a visitor of a newborn baby, you can help sling-scarf and sling with rings‼️