Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 15-45 Business days |
Central & South America | 15-45 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (52) |
78.8%
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4 Stars (14) |
21.2%
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3 Stars (0) |
0%
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2 Stars (0) |
0%
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1 Star (0) |
0%
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Good
the product matches the description
A very useful toy, came quickly! thank
We got it, thank you very much. The quality is good everything is painted well the details are smooth
thumbs up
Super snelle levering. 1,5 week in NL
I received the goods exactly 2 months later. A bit long, but I liked it, thanks to the seller.
excellent
just like in the photo. I like it
Could be better.
graceful
Great !!recommended!!
Belle fabrication
good quality, fast shipping!
well
Les pièces sont très petites, je trouve ça dangereux, n’est pas adapté pour l’âge
Perfect
Good but smaller than I expected
Perfect
Perfect
It came in 2 weeks, I recommend
Beautiful
Not suitable for small
Everything matches, it came quickly
The quality is super I like it super, delivery is long because I think because of the virus. hope the future will be as before 15 days delivery. Seller recommend packed super
Super fast shipment. Received within a bit more than 1 week. Great!
Good quality, match the description. Holes are slightly larger than wood for easy puzzling
Product like the image
Excellent finish. As discretion.
Good
exactly like on the picture, thank you
Very well
Colorful.
Chulísimo
Fast delivery everything is perfect if it was the product, it's accurate to the photo, if it met my expectations
the item is as described
fast delivery to canada...
We really liked the many thanks
Parfait Merci BCP
Waited for 2,5 months to receive item. Everything ok with product, no damage. Suitable for older toddlers due to size.
All OK
very good
Ok
Wood toy as described
Fast shipping
A little small but top
Just Perfect!!
Figures are small, but in general the quality is good!! There was a small smell, but after wiping and ventilating)))) the smell of ushël
Muy bonito, tal y como se ve en las fotos
Even when it's not discounted, represents the perfect value for money