We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||15-45 Business days|
|Central & South America||15-45 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (112)
4 Stars (25)
3 Stars (0)
2 Stars (0)
1 Star (0)
It’s nice, but It took loooooonnnngggg time to arrive because of the virus.
Came in 9 days later. I am very satisfied with the product, easy to use, the child is comfortable in it. The quality is super!
the product is excellent, recommended, it arrived extremely fast.
It is a very good quality product. Color is same as photo. I recommend this.
Impeccable nothing to say thank you to the seller, especially delivered in France in an unprecedented week
Super produit de haute qualité conforme à la photo
Arrived in 5 weeks. Product as described. Well manufactured. Good quality.
it came so quickly, everything is super
Excellent quality, the store Delivery two weeks. Recommend.
Great quality backpack, fast
The ergonomic backpack came quickly. The quality is very good, there are no foreign odors, all the accessories are of high quality. The kid really likes it, comfortable, comfortable. It is in no way inferior to expensive backpacks, and the price is very reasonable. Thanks to the seller
super nice baby carrier.
Great product, fast delivery
Backpack as pictured. All perfectly! The child liked to turn gray facing the world.
Very satisfied, excellent quality product.
very fast delivery, to MSC 12 days, the quality is good ...
Everything as described. Very good quality and express shipping, ordered on August 18 and arrived in Poland on August 28. I definitely recommend it.
Very fast shipment, exactly as in the photo and the description.
Delivered before stipulated date, produced as described. adjustable for any size I'm hiper happy with my purchase Recommended seller 100%
super fast delivery. in the top
quick delivery. good quality, thank you.
Arrived a bit late due to the pandemic. The material is soft but sturdy and comfortable.Wish the instructions showed how to carry the baby sideways, but everything else is pretty straight forward. Has a side pocket fits my rather big phone. The mesh at the front is great for the summer heat, and the baby head cap as well. Seller was very nice and responsive. Recommended!
after 3 months ( Delayed due Covid19)I finally got the package and it's in a great quality! thank you store ❤
Very good quality carry. only received for a long time. but the seller is not to blame. We got lost in Russia. I was looking for 2 months. The seller answered all questions at once. Thanks to him.
A great! Everything is done with high quality, odorless eh, the seams are even. Have not tested it yet, as the child does not sit. Delivered to Kiev in about a month
super, very comfortable. as soon as the child began to hold the head, she immediately began to wear it. and cheaper than in the store by a lot.
I came quickly to Krasnoyarsk, we use it often, it is convenient, the child and we like it. The child may even fall asleep.
A great carrier. Unfortunately, the child hangs in it but for short trips for a few minutes it is ok. Very solid sewing and beautiful color. Delivery in 23 days to Germany
I love this, baby easily slips in and out facing either way, plus the thing she sits on is great for both of us. Other ones like this rely on the baby being hugged and pressed into to body but with this she just sits on her thing . More movement less restrictive
Very good!! It took too long to arrive due to Pandemic !! But everything came right
nice quality. i wish there were more pictures of carrier because there are several types. overall i like it.
good quality ... material looks great
I haven't tested it yet ... everything is ok ... good material. fair price
There is no question about quality, but I am waiting for the child to be 4 months old, I will not dare to use it earlier
Quite as pictured but don’t have any instructions on how to use it. Also don’t know how to roll down the cloth for summer hot weather.
5 weeks to Almaty. I have not experienced it in practice, but the material and performance look very high quality. The wife is very happy
Very nice material, good quality.
Très bien. Je recommande! Le prix est très intéressant par rapport à d’autre site.
The seller sent the order quickly, but it took a very long time. I liked the sling, but the child is not sitting yet, so the baby cannot sit on the seat for a long time. You can position the baby lying down, but it seemed to me that the child is not very comfortable in this position, so we walk in a stroller, and rarely use a sling. We will use it when we grow up.
Great hipsip. It took a month to reach Kazakhstan. The quality is excellent.
the quality is good, until Penza 3 weeks.
All as in the photo of the store! All qualitatively, no stringing threads! The straps are adjustable, which is very important, can wear both mom and dad (the difference in height and outfits)! After washing did not deform in any way! In the case have not tried yet, but already tried! The baby liked it very much: Mom is near and mom's hands are free! To sit early, hippie didn't try! While the purchase is satisfied, I recommend! With the seller did not communicate, there was no need! Shipping arrived fast, in 20 days in SPB!
I liked the hipseat ergonomic backpack. delivery of 19 days to St. Petersburg. the seller sent super quickly, on the day of order, he answered questions just as quickly. convenient for me and the child. recommend.