We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 15-45 Business days |
Central & South America | 15-45 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (37) |
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4 Stars (15) |
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Sent from Russia during the day, in 3 days the parcel came. Quickly. thank you! Externally-exactly as in the photo!
Super fast. The only thing that stressed indicated the period of 10 days, and when you gave the goods the period was 14. It came as a result in 3-4 days. Thank you so much. Quality at the height. The children are happy.
Delivery is very fast to St. Petersburg, 08/24/2020. paid, 08/27/2020, the courier already delivered in the morning.
The house came to Perm in a week, at home. Everything is super, I order not the first time
Great item recommend store. Thank you
Tent cool, big, delivery to Hmao 2 weeks, going fast
To Moscow, delivery from Russia by courier to the door is very fast, literally for 5-7 days. The quality of the tent, and this is the tent)) is quite good.
Matches the description. Very nice condition for playing. Calm down for older children when playing.
Very fast delivery literally 3-4 days.
Super tent, as in the photo.
Everything is just fine... thanks
very beautiful only delivery took two months, maybe it's because of the virus.
The house is just super, the child is just delighted. Delivery 3 days to St. Petersburg
Everything is fine, delivery fast, quality on top
The goods went exactly a month, to Siberia, the quality is good, very satisfied! I will definitely add a photo!))))
Amazing product.. arrived very fast... Thanks!
This inexpensive turned out a really great solution for me
As the picture. The quality is good and arrived really fast. Great work!
very satisfied with the product. i recommend
Sent from Russia during the day, in 3 days the parcel came. Quickly. thank you! Externally-exactly as in the photo!
liked the design. totally cool!
Ordered with a nice discount, can't be happier!
the quality is very good! very impressed!
Bought a brand new from this shop. Awesome!
It's great that the store offers such a low cost for . Thanks!
matches description. Made of fine material. Price is not bad.
Best webstore ever! happy with my purchase
now i know where can i buy for the best price and be sure in its quality. thanks to the store owner!
That's such a cheap ! Glad to find it online
a great one. highly recommend
quite a high quality for such a humble price
even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
I was just looking where to buy online. thanks to the seller!
I looked through all the reviews before ordering, so I'm extremely happy with the purchase
I am cheerful. This was a great buying with a phenomenally adequate quality for such a reasonable expenses. It's just what I was anticipating it would be. I just was given it today and put it into use right away. as a consequence of the try-on, I am remarkably glad and would suggest to anyone!
really happy with the purchase
Very fast delivery at home, literally 3-4 days.
discount is a good offer available in this webstore
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
great , top service!
I was worried about safety of free delivery, but arrived in really excellent condition and in time. Thanks a lot!
I was lucky to buy the discounted . Happy with the price, the quality is also fine
Delivery fast, by courier to the house. Tent big, baby happy
Delivery 6 days to Krasnodar Territory, super! All whole and no smell!!! Thank you store!!!
The package came fast enough! Bought for a gift!
Nice house. The daughter is delighted. Delivery to Dagestan about 2 weeks.
Not yet. But by sight it's beauty. All the whole. Delivery of the Hopper fast. Thank you
Super fast. Paid 27.03 the store indicated that sent 30.03, and I received the house 02.04. The only thing that stressed indicated the period of 10 days, and when you gave the goods the period was 14. It came as a result in 3-4 days. Thank you so much. Quality at the height. The children are happy.
The mat is good. Granddaughter plays him with pleasure.
The goods went exactly a month, to Siberia, the quality is good, very satisfied! How to collect a house, I will definitely add a photo!))))